If you are experiencing thoughts of suicide or harming yourself, please call 9-1-1
If you are in crisis, please reach out. The trusted resources below are free and available to rural Ottawa youth via phone, text or online chat.
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Youth Services Bureau (YSB)
Ages 12-20 Phone: 613-260-2360 (24 / 7) Online Chat: chat.ysb.ca (24 / 7) Anyone can call or chat for help with any situation, emergency or not. The assistance YSB provides may include: Supportive listening, immediate crisis counselling on the phone or by chat, information on resources and service providers in your community, and referrals to child and youth service providers in your community. |
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Distress Centre of Ottawa and Region Mental Health Crisis Line
All Ages Crisis Line: 613-722-6914 Distress Line: 613-238-3311 Text: 1-343-306-5550 (10 am - 11 pm) Online Chat: dcottawa.on.ca (10 am - 11 pm) No matter what you are going through, the Distress Centre’s 24/7 confidential, non-judgmental, unbiased and free telephone support service is here for you. |
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Kids Help Phone
For Youth/Young Adults Phone: 1-800-668-6868 (24 / 7) Text: Text CONNECT to 686868 (24 / 7) Text CONNECT to 686868 from anywhere in Canada, any time, about anything. The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and their Privacy Policy. After that, you’ll be connected to a volunteer Crisis Responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP (This means that we won’t send you any more messages unless you text again). |
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Ottawa Crisis Line
Ages 16+ Phone: 613-722-6914 (24 / 7) This service is for individuals living in Ottawa (including rural Ottawa), Prescott & Russell, Renfrew, Stormont, Dundas & Glengarry, and Akwesasne. If you are experiencing a mental health crisis yourself, or you know someone who is, please phone the 24/7 Mental Health Crisis Line. We’re here to provide support, 24 hours a day. Our professionally trained Crisis Line Responders are there to answer your call 24 hours a day, seven days a week. |
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Ottawa Rape Crisis Centre
All Ages Phone: 613-562-2333 (24 / 7) In distress? Looking for information? Want to talk right now? Call the Ottawa Rape Crisis Centre Crisis Line. The Ottawa Rape Crisis Centre (ORCC) supports and empowers trans and cis women, trans men, two-spirit, gender-fluid, and non-binary survivors. |
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Sexual Assault Support Centre
All Ages Phone: 613-234-2266 (24 / 7) Our confidential, free support line can be used for crisis situations, support around healing and coping, debriefing, options, referrals, and information. Our feminist peer support model of support sees survivors as experts in their own lives. |
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LGBT Youthline
Up to Age 29 Phone: 1-800-268-9688 (Sunday-Friday, 6pm-9pm) Text: 647-694-4275 (Sunday-Friday, 4pm-9:30pm) Online chat: www.youthline.ca (Sunday-Friday, 4pm-9:30pm) At YouthLine, all our HelpLine volunteers are trained peer supporters aged 16-29, coming from a diversity of 2SLGBTQ+ identities and lived experiences. Some common things people call, text, or chat us to talk about include:
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Trans Lifeline
All Ages Phone: 877-330-6366 (24 / 7) Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in crisis or if you’re not sure you’re trans. |
If you are experiencing thoughts of suicide or harming yourself, please call 9-1-1